Position     : Customer Service Assistant (F-2 Post)

Working Information

Office Name                     :             MEL 

Office Location  :                            Tharkayta

Working Day                     :             Mon to Friday

Working Time                   :             9:00 AM to 5:00 PM

Day Off                              :             Sat  & Sunday & Public Holiday Close
Salary                                :             Depend on Experience +Career of Growth Opportunities

Type of Employment       :              Full Time

 Jobs Requirements

·       Bachelor's degree holder under 35 years old.

·       Understanding of the process of logistic solutions or shipping lines.

·       Certificate or diploma in related field preferred.

·       Minimum of 2 year of working experience in customer service.

·       Proficiency in Microsoft Office suite.

·       Strong Unicode typing skills.

·       Excellent communication and cooperation abilities.

Jobs Description

·       Provide exceptional customer service to clients via phone, email, and in-person interactions.

·       Coordinate with the Finance department to request and coolect advance payments for daily operation staff.

·       Liaise with the respective shipping lines when starting a shipment.

·       Prepare and provide necessary support from the office for the port worker's operational tasks.

·       Maintain regular contact with customers and operation for any updates or changes.

·       Input data Sys Freight for invoicing and maintain Job P&L sheet.

·       Prepare weekly and monthly job reports and report to the manager.

If you're equipped with these skills and eager to tackle this exciting opportunity, we want to hear from you! Submit your resume and a cover letter with the subject line "Customer Service Application. “to recruitment@efrgroupmm.com  and 09-667374479(Viber)by for consideration. We provide a competitive salary, comprehensive benefits package, and avenues for professional growth and development.

Note: Only Shortlisted candidates will be contacted for an interview.